IE Consulting extends our areas of specialisation to include both personal and organisational Communication.

Many consultants can tell you how to improve the effectiveness of your communication by improving the clarity and impact of the spoken and written word. The reality is that managing internal organisational processes and external market competitiveness often requires a different communication strategy.

We can help you with a consolidated and sustainable communication strategy.

The approach can be either done through a needs analysis with the client to communicate with their employees, stakeholders, and customers or through specifically designed programmes to offer solutions for groups or teams with specific objectives in mind.

We also provide communication training to increase knowledge, competencies, and skills in organisational communication.

IE Consulting manages the synergistic relationships and the organisational communication aspects of the client needs ensuring a holistic, integrated and scientific approach.

Areas we can assist in are:

Communication strategy

You know your organisation’s vision and strategy, but do the rest of the organisation? We will design a strategy to ensure the communication in your organisation is ethical, managed to be effective and is aligned to the culture and leadership style of the organisation.

• Message stratey: Prevent message mistakes. We will develop and manage key messages for the top team or spokespeople for the organisation that will ensure effective impact management, consistency, credibility and sustainability with all stakeholders.

• Corporate communication and channel strategy: What communication tools do you use and are they the right ones for the right messages? We will conduct an analysis of your organisation’s structure in relation to the communication tools used and audiences. Then propose solutions with regard publications, newsletters, social media, intranets, broadcast or you need a speech written or content structured for a presentation.

Employee engagement programmes

Happy employees make happy customers, is what Richard Branson believes. We can assist you in employee engagement programmes when you need to introduce change, grow, merge or motivate your people. Our employee engagement programmes will be designed around the need for specific outcomes or organisational interventions, and based on research.

Reputational communication

A good reputation is an asset worth your organisation's bottom line. Where is your weak link, how can you mitigate against reputational risk? Our specialists will help you analyse and determine the reputational drivers that build your organisation's brand. We will develop a communication process that ensures your entire team has a clear idea of the reputational drivers, possible risks and an alignment of your marketing messages that are designed to attract customers. It will also allow your operational employees to execute against the promise expressed through marketing, which will result in increased customer loyalty and brand equity.

• Issues/Crisis management: Are you aware of the issues that could impact your organisation? In a process of engaging the organisations’ executive team and other key stakeholders, we could facilitate the process of understanding and preparing for issues that could affect your organisation. We will also prepare and rehearse teams woth key teams on how to respond, proactively address the media and shareholders and assist in preparing holding statements.

• Media training

• Investor Relations Media training: An intensive 2 hour experiential media interview session. The outcome of the session will ensure that participants are
  • Confident to deal with media representatives
  • Adept in the preparation of crisp, coherent, single-minded messaging, and
  • Well-prepared to handle any line of questioning

Facilitation of organisational development meetings

As specialists in facillitation and organisational communication, we can, from a neutral perspective, help teams in workshops or meetings to streamline thinking, set ground rules of engagement, as well as manage role clarity and expectations.